ProAPOD Customer Support Articles Updated

ProAPOD Real Estate Investing Software provides lots of online customer support articles for customers who require a little extra help when it comes to resolving issues concerning the Windows operating system (namely, Vista and Win 2007) and Excel (namely, 2007 and 2010).

This past week we went through the articles and revamped them so they are easier to comprehend. We also added an article that addresses several issues surrounding Excel 2010 encountered by a few customers. Namely, “How to Display Our Toolbar”.  The problem was mostly raised by one customer who couldn’t figure out how to show the Excel Add-ins tab in order to display our toolbar.

The issue is resolved easily by re-setting the program’s macro security settings but it requires the visibility of the Excel Developer tab which was not visible to the customer. So we decided to give instructions on how to show the Developer tab, then how to use it to select the correct macro security security settings, and the finally how to display our toolbar.

If you would like to view our list of customer support articles go to  Customer Support Issues or you can access it from our website at www.proapod.com > Learning Center > Customer Support Issues.