Confusion Over Software Downloads

Customers of our real estate investment software sometimes get confused about how to download the software program and updates correctly.

The issue arises because browsers have security settings in place that requires users to install executable (.exe) files manually. That is, simply clicking our download link from your ProAPOD account page will not automatically install our real estate investment software, and will require you to do the following.

  1. After clicking the download link, you will get a message box asking you where you want to Save the file on your computer. Designate where to Save and click Okay (or whatever appears to designate your acceptance; i.e., Run or Open). This will “download” the file to your computer.
  2. Log out of your account and close the web.
  3. Locate our real estate investment software executable (.exe) file on your computer and double-click to “install” the program or update. If you aren’t sure where the file was saved, do a search for “ProAPOD” or “.exe” to find it.

Note the differences between “download” and “install”. Whereas “download” signifies that the file is downloaded from the web to your computer it does not mean that the software has been installed. This is where most customers get confused. You MUST locate and double-click the .exe file from your computer to actually “install” the software program or update. (Again, this extra process is not due to ProAPOD directly, but the result of browser security settings for executable files like our software).

It’s easy to distinguish the difference between the download and install. With the install, you will see “Installing ProAPOD” in the upper left-hand corner of the screen along with verbiage that makes it clear that you are installing either our real estate investment software program or an update. It requires 3-4 button clicks to complete and will require you to accept our real estate investment software license.